Is there a location certified to repair HP 7612 officejet wide format printers?

[Angelaprcs1979]

I have the 7612 wide format and it continuously has issues with the print head o have both, serviced and replaced it and still no luck! Is there a place I can have it serviced I'm in Idaho?

[Dragon-Fur]

@Angelaprcs1979 

I would guess the answer to the question is "No".

You can certainly check...

Product introduced in 2014

Service Centers

• HP Customer Support - Service Center Locator
  • If necessary, change “Current country” location to your region. 
  • To “get close”, click on the map – better information is provided when you use a Zip Code or City

"Authorized" Centers imply HP licensed technicians and particular operation methodology.  What?  There are additional costs incurred by the repair company to adhere to the licensing and operation requirements.

Authorized Service Centers are generally located in more populated regions (large cities, for example).

Offered repair and support might be limited to the high-end printers used in Offices and small businesses.

The repair center might accept less expensive inkjet printers - but it is certainly not a "given" that they will do so.

What to do?

My opinion

Check to see what you can find.

If no "authorized service" nearby,

Don't despair. 

There are printer technicians in most regions of the nation.

Find a decent local repair shop in your area.

Find someone with whom you can have a conversation to decide whether your older printer is worth the expense of trying to repair it.  An honest tech will give you an honest assessment based on available parts, likelihood of success, time and costs.

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HP OfficeJet 7612 Wide Format e-All-in-One  

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[Angelaprcs1979]

Do you have any idea where I could get setup cartridges?

[Dragon-Fur]

@Angelaprcs1979 

OK - new question...

Setup cartridges are not available as a retail purchase.

The best I can do is to forward this to our moderators for Review and possible assignment.

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