-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Issue Printing on Cardstock with HP OfficeJet Pro 8710

Create an account on the HP Community to personalize your profile and ask a question
02-13-2022 02:14 PM
I am trying to print on 110lb Card Stock on my HP OfficeJet Pro 8710 printer.
When I select the media type when loading paper the only options I get are:
Plain Paper
Photo Paper
Speciality Paper Matte
Speciality Paper Glossy
Plain Paper, Thick
Plain Pape, Thin/Recycled
If I choose Plain Paper thick on the printer settings, and in my print dialog box I get a loud screeching noise and the paper jams.
Any help would be appericated.
02-14-2022 01:31 AM
That printer model doesn't support printing on cardstock. The maximum recommended for plain paper is 105gsm, everything heavier than that will only cause issues and can damage the printer.