• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Locked

‎08-13-2020 11:06 AM

HP Recommended

HP Inkjet All in One 4630 it claims that I have a paper jam but I got all paper out. I am using my iPhone to send to print photos.

1 REPLY 1

‎08-16-2020 08:43 AM

HP Recommended

@Lucinda5

 

I reviewed your post and I understand you are getting a paper jam error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you clean the paper rollers following the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.