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HP Recommended
HP LaserJet Pro M118dw
Microsoft Windows 10 (64-bit)

Hey, does anyone know how to clear a jam in the fuser?  The HP official instruction seem to cover everything *except* a jam under the big grey wheel at the bottom.  The printer is out of warrenty.  Am I going to have to try to take it apart from the bottom?

1 REPLY 1
HP Recommended

Hi @jammed2022,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to access the jam 

 

If you have already performed the steps from the document HP LaserJet M118, M203, M206 Printers - Paper Jam Error  and the jam is inaccessible, I've sent you a private message with further instructions to get this issue sorted

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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