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Help please, The paper stuck inside and it’s enough small and I couldn't take it out. How should I fix it. I need the printer urgently.

1 REPLY 1
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Hi @Abed18,

 

Welcome to the HP Support Community

 

I understand you are facing a paper issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

As you mentioned the paper is stuck and you are unable to remove it, we usually recommend customers to use tweezers to remove it and if it is not possible, then you might have to ship it for repair. 

 

Please follow the steps mentioned in this document: HP Printers - Paper Jam Error

 

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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