Create an account on the HP Community to personalize your profile and ask a question
02-05-2022 01:52 AM
This is a problem I have been tackling for a while now and I've looked through as many troubleshooting threads as I can find that match my issue.
Essentially, whenever I attempt to print on the correct side of most label papers (it tends to be the worst on matte, whereas glossy papers fair a bit better), the feeder takes it in just fine, but it prints as though the paper started halfway earlier, and I end up with cut off edges of my stickers, and streaks of ink on the backside. Ironically, whenever I accidentally feed the label paper upside down (as it is backwards from my printing job's feeder), the layout is perfectly fine.
I have cleaned all of my printer including wheels, printer heads, and have dusted everything. The only thing I can ever get to work is trying to trick the printer into thinking the paper actually is longer than it is, and pulling it out further than a traditional letter paper in the feed tray. This is not ideal but its the closest I can ever get, but I still end up with at least a LITTLE bit of overhang. I have quickly learned that this printer has exceedingly limited options on paper types, but this is the printer that my family has had for a very long time.
I am trying to print out stickers for an online store, and I need my layouts to be much more positionally correct and predictable than this for cutting. I am not using pre-cut label paper, but rather full sheet. I have zero issues with any other paper type, but label paper continues to vex me. I have cleared my spool queue, looked at every setting I can find, tried multiple types of media, you name it. I am well versed with computers and printers, but this has been a sticking point for me for years. I would like to be able to use all of my sticker paper and not waste a third of the page at least.
02-06-2022 03:09 PM
In the nicest way, this wasn't particularly helpful. I cannot imagine that my standard avery full sheet label paper would be 200+gsm, but more specifically, the weight should not be an issue as it prints at the perfect layout when the paper is accidentally loaded upside-down.
As for media types, as I mentioned I have tried all of the relevant options. There is no 'label' setting, but I have tried: plain paper, matte brochure, matte greeting card, matte photo paper, other specialty papers...
If this printer just cannot print Only matte labels, then so be it I guess. It doesn't make sense to me, but I have been mulling over a new printer anyhow as this one only has two cartridges and I would vastly prefer a 5+ color printer. It would be nice though to have this option while I am waiting for a new printer though.
Didn't find what you were looking for? Ask the community