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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- LaserJet 4250 part fell off. Where does it go?
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09-29-2021 10:45 AM
My 4250 has stopped recognizing that the tray has paper and after I pulled out the tray I found this part underneath. Where does it go? Is it related to the tray issue?
TIA,
Chris
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Accepted Solutions
09-29-2021 03:11 PM
That is one of the locks that secures the backstop after you release the blue lever on the tray backstop referenced in @Valsimot post above. Not uncommon for the backstop to crack on the bottom and then the stop does not lock and it slides around, causing paper size mismatch errors.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-29-2021 12:45 PM - edited 09-29-2021 12:49 PM
Doesn't look to be from an old LJ 4520 to me, looks too white on the pictures to me.
It might be a stopper for the paper size ( length) guide.
Remove the tray, remove paper push the blue tab in the back to change paper length and check will it lock after you release the blue tab.
09-29-2021 03:11 PM
That is one of the locks that secures the backstop after you release the blue lever on the tray backstop referenced in @Valsimot post above. Not uncommon for the backstop to crack on the bottom and then the stop does not lock and it slides around, causing paper size mismatch errors.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-30-2021 11:32 AM
There are companies that offer replacement back stops likely cheaper than replacing the tray https://secure.partsmart-corp.com/other-printer-parts/rm1-1089-000-paper-tray-back-stop
Or if you only ever use one size of paper in the tray, use epoxy to fix the backstop in the correct location, we have done that a lot for clients.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.