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04-03-2022 10:00 AM - last edited on 04-03-2022 11:43 AM by Ric_ob
HPLIP version: 3.22.2
OS: Arch Linux 64-bit
A long time ago I bought a LaserJet P2055d printer and it has worked fine until a week ago, when it started jamming after every print. I tried everything from reinstalling HPLIP and CUPS to physically cleaning the printer and I even tried it on Windows, but the issue still persists. I try printing the document, the text "Printing Document" appears on the printer screen. Then it prints one page perfectly fine, only to jam on the next one. Now the text is "Jam in cartridge area" "Open door and clear jam". So I do exactly what the printer says, and after it initializes I try printing again. Same issue. I have also noticed, that if I'm for example printing a document with 2 pages (simplex), it always prints the first one fine, jams on the other, but there is almost always another page in the feeder. Weird. At first I thought it was the toner cartridge, since something similar happened to a friend of mine when his cartridge was low, so I bought a new one (the old one was nearly empty already). Same issue. I usually have no problem solving software issues, but this seems like a hardware problem. Could it be?
Feel free to ask me more questions.
Thank you for any help 🙂
04-04-2022 08:30 AM
On a printer this old it is possible that the pickup solenoid is sticking. Usually you can hear the pickup roller make extra rotations when feeding. There are many videos on YouTube on how to fix this issue. A worn pickup roller can also cause feeding issues.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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