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- HP Community
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- Printer Paper Jams & Feed Issues
- Laserjet 5Si drawer won't close

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12-02-2023 04:51 AM
Someone else posted this exact same issue over a year ago and describes my issue to a T.
The black huge piece of plastic has two hooks where each tray locks.
The hook for Tray 2 has broken off. Oddly, another poster had the EXACT issue last year.
Is that black plastic part of the frame or is there a separate part number?
12-02-2023 02:20 PM
Suggest you find the service manual from one of the many online sites that offer them. Finding the part will likely be more difficult than the manual.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-03-2023 09:37 AM - edited 12-04-2023 03:51 AM
Thanks for ChrisMN1 for his question, I was able to remove the PIU and attempt a two part epoxy repair for a broken Tray 2 tab.
However, there's a mysterious white part that was loose inside the black plastic casing.
Can anyone tell me how to find out where it goes and how to put it back in? Do I have to totally disassemble the black housing?
Pics 1 and 3 show white part
Pic 2 shows the tab that needs to have epoxy to repair.mystery white part
broken tab
mystery white part