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‎07-21-2022 07:50 AM

HP Recommended
Product: HP LaserJet Pro M1212nf Multifunction Printer
Operating System: Microsoft Windows 11

Printer displays jam in print paper path - I have followed all the recommendation but still cannot clear it.  There is no paper jam and I have tried unplugging etc but nothing works - please help 

Category:
2 REPLIES 2

‎07-22-2022 06:29 PM

HP Recommended

Shut off the printer, turn it back on. If the error comes up immediately then you have either a jammed flag or broken flag on a sensor. If the error does not appear until you try to print then it could be that the printer is not picking up the paper.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-22-2022 08:11 PM

HP Recommended

Thank you for your reply.  The error message stays on - how do you repair a jammed or broken flag on the sensor please? 

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