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HP Recommended
HP LaserJet Pro M1212nf Multifunction Printer
Microsoft Windows 11

Printer displays jam in print paper path - I have followed all the recommendation but still cannot clear it.  There is no paper jam and I have tried unplugging etc but nothing works - please help 

2 REPLIES 2
HP Recommended

Shut off the printer, turn it back on. If the error comes up immediately then you have either a jammed flag or broken flag on a sensor. If the error does not appear until you try to print then it could be that the printer is not picking up the paper.

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HP Recommended

Thank you for your reply.  The error message stays on - how do you repair a jammed or broken flag on the sensor please? 

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