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‎05-18-2022 02:16 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw

We have an hp laserjet pro mfp283cdw printer and the cardstock keeps "jamming". It doesn't actually jam the machine but it won't pull in the cardstock.

I have searched Google and the HP sites without success. I cannot find out what the max weight (lb) or GSM is for this machine. 

Currently we are trying out a 110lb paper without much success. We had tried a slightly lighter one before this one and it also "jammed".

Any help would be VERY appreciated!

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1 REPLY 1

‎05-18-2022 02:20 PM

HP Recommended

For plain paper maximum recommended is 163 gsm. You can find that information in the printer's specifications or datasheet.




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