• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎04-12-2024 01:09 PM

HP Recommended
Product: HP LaserJet Pro 200 color Printer M251nw
Operating System: Microsoft Windows 10 (64-bit)

I was trying to print to my printer after receiving two emails.  The printer said there was a paper jam.  I took out the paper tray as it instructed and opened the back door of the printer.  While feeling around back there I felt some plastic.   I found an edge and tried to pull upon it.   It came out a ways and then snapped off.   I tried again and again and the same thing happened and now the printer is a brick!    Is there somewhere local I can take it to have a tech look at it and repair the darn thing?

Category:
1 REPLY 1

‎04-15-2024 07:20 AM

HP Recommended

Hi @123stooge,

 

Welcome to the HP Support Community

 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.