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HP Recommended
HP LaserJet Pro 200 color Printer M251nw
Microsoft Windows 10 (64-bit)

I was trying to print to my printer after receiving two emails.  The printer said there was a paper jam.  I took out the paper tray as it instructed and opened the back door of the printer.  While feeling around back there I felt some plastic.   I found an edge and tried to pull upon it.   It came out a ways and then snapped off.   I tried again and again and the same thing happened and now the printer is a brick!    Is there somewhere local I can take it to have a tech look at it and repair the darn thing?

1 REPLY 1
HP Recommended

Hi @123stooge,

 

Welcome to the HP Support Community

 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

 

Raj_05
HP Support Community Moderator
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