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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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HP Recommended
HP Recommended
If the paper pulls to one side it usually indicates that something is blocking the paper path. If the entire path is not visible you may need to floss the paper path by using a narrow piece of heavier paper or cardstock and pushing it through in the normal direction of travel. Start on the side where the paper appears to not be feeding and work across the whole path until some paper is ejected. If the paper is not being picked at all then it may be a dirty pickup roller or a worn pickup roller.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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