• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
Microsoft Windows 10 (64-bit)

Paper always jammed when start to print while feeding from the input tray. 

1 REPLY 1
HP Recommended

If the paper pulls to one side it usually indicates that something is blocking the paper path. If the entire path is not visible you may need to floss the paper path by using a narrow piece of heavier paper or cardstock and pushing it through in the normal direction of travel. Start on the side where the paper appears to not be feeding and work across the whole path until some paper is ejected. If the paper is not being picked at all then it may be a dirty pickup roller or a worn pickup roller.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.