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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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I had this issue with a client's and in their case it was the paper sensor in the tray area that detects paper presence. Labelled SL2 in diagram below. Sadly this device does not have a sensor test so you cannot verify before hand. This sensor is also not available as a part, I had to salvage one from another printer.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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