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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Maximum weight cardstock 179fnw

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04-21-2024 04:26 PM
I need to print on card and have to order some. I tried printing on some I already have but it jammed. I don’t know the gsm of this but can order some more. Where can I find the maximum weight of gsm
my 179fnw will take? Thank you ☺️
04-22-2024 02:15 PM
Hi @Tracyd32,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To find the maximum paper weight that your HP Color LaserJet Pro MFP 179fnw printer can handle, you should consult the printer's user manual or specifications. Generally, these details are mentioned in the paper handling section of the specifications.
For HP Color LaserJet Pro MFP 179fnw, the maximum paper weight it can typically handle is around 200 g/m² (grams per square meter) when using the manual feed slot. For the main tray, it usually supports up to about 163 g/m². However, it's always good to check the specific model documentation for precise figures and to ensure compatibility.
You can find the maximum paper weight information either in the user manual that came with your printer, on HP's official website,
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
04-23-2024 04:32 PM
Thank you for your reply. I’ve tried looking at my paperwork and online but I keep getting paper jams which is why I asked. I cannot see how to use the manual top
feeder at all. I’m really confused as I bought this specifically over the Brother one as it was cheaper and said it could handle cards tocknand all I get are paper jams. I’ve adjusted the settings on my software and the printer to heavy card stock as well but no joy
04-24-2024 07:51 AM - edited 04-24-2024 07:53 AM
Hi @Tracyd32,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds frustrating to deal with these paper jams, especially after making adjustments and selecting this printer for its cardstock handling capabilities. Here are a few tips that might help you resolve the issue and use the manual top feeder effectively:
Check the Printer Specifications: Ensure that the cardstock you're using is within the maximum weight limit for your HP 179fnw printer. Typically, this model can handle cardstock up to 200 g/m² but it's best to confirm from the printer's specifications.
Use the Manual Feeder Correctly: The manual feeder is designed for special paper types like cardstock. Here’s how you can typically use it:
- Open the manual feed tray (often located at the back or front of the printer).
- Adjust the paper guides to fit the size of your cardstock.
- Insert one sheet of cardstock into the tray until you feel resistance.
- When you send a print job, the printer should prompt you to confirm that the media loaded is the type selected in the print settings.
Adjust Printer Settings: It sounds like you’ve already adjusted the printer settings, but double-check these:
- Set the paper type to "Cardstock" or "Heavy" in both the printer dialog box on your computer and on the printer’s control panel.
- Reduce the print speed setting if available, which can help reduce jams.
Ensure the Cardstock is Suitable: Make sure that the cardstock is not bent, curled, or damaged. Also, avoid using cardstock that is too glossy or textured, as it can cause more frequent jams.
Regular Maintenance: Keep your printer clean. Dust and debris on the rollers or in the feed mechanism can lead to paper jams. Using a small, soft brush or a dry lint-free cloth can help maintain the internal parts of the printer.
Firmware Update: Check if there are any firmware updates available for your printer. Updates can often improve the handling of different types of media and resolve known issues.
If the issue still persists. it must be a hardware issue.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support