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‎08-30-2024 09:38 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer is missing the small black plastic item next to the paper roller that's on the top cover to the paper feeder.  It looks simple enough to replace, but I don't know what to call it to start searching.  And, even if I have to replace an entire unit, I don't know what to call the unit I need to replace.HP OfficeJet Pro 7740 missing pieceHP OfficeJet Pro 7740 missing piece

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1 REPLY 1

‎08-30-2024 07:51 PM

HP Recommended

Hi @audzjewell 

 

For that small parts there are no replacement, maybe the whole unit ADF (Document feeder) needs to be replaced.

 

You need to search for the whole unit ADF part number:

  • Assy-Adf-Promenade-Pto-E - G5J38-60108

 

You can find in places like :

Partshere - https://www.partshere.com/online/detail.asp?partno=G5J38-60108

 

or looking in eBay:

 

,.,.,.,.,.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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