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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Missing part for OfficeJet Pro 7740, but I don't know the ex...

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08-30-2024 09:38 AM
My printer is missing the small black plastic item next to the paper roller that's on the top cover to the paper feeder. It looks simple enough to replace, but I don't know what to call it to start searching. And, even if I have to replace an entire unit, I don't know what to call the unit I need to replace.HP OfficeJet Pro 7740 missing piece
08-30-2024 07:51 PM
Hi @audzjewell
For that small parts there are no replacement, maybe the whole unit ADF (Document feeder) needs to be replaced.
You need to search for the whole unit ADF part number:
- Assy-Adf-Promenade-Pto-E - G5J38-60108
You can find in places like :
Partshere - https://www.partshere.com/online/detail.asp?partno=G5J38-60108
or looking in eBay:
,.,.,.,.,.
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Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.