My HP Color LaserJet CP1518ni Printer jams in tray 2 when I ... - HP Support Community

Guy10960 · ‎07-14-2023

My HP Color LaserJet CP1518ni Printer jams in tray 2 when I print multi pages. already replaced the feed roller, the pick up roller, and the transfer roller with new rollers. I don't know what to do next

Repairatrooper · ‎07-14-2023

Did you use Oem rollers or 3rd party? I have found some 3rd party rollers are slightly smaller than original rollers and a result is that they do not have enough friction to feed properly. An old trick is to put thin cardboard between the rubber and core of the roller to improve contact with the paper.

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Guy10960 · ‎07-14-2023

I used HP OEM parts

Repairatrooper · ‎07-15-2023

Did you replace the separation pad or roller? If you are getting multiple pages feeding at once that is where the issue lies.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

My HP Color LaserJet CP1518ni Printer jams in tray 2 when I print multi pages.

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