My HP DeskJet 2655 printer has never worked properly when printing photos/borders wrong or crooked?

[Bgoff503]

Help...My HP DeskJet 2655 printer won't set the borders evenly when I try to print photos. Also now it seems to print it crooked on the photo paper at a diagonal .  Could my printer need realigned in setup mode again?................ Also when I select the photo paper size ( example 4x6) it never prints a full 4x6 photo??? 

[KrazyToad]

@Bgoff503

Welcome to HP Support Community

I would like to help

Do you experience the same issue when making photocopies?

I suggest you uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’

6.) Open up the run command with the “Windows key + R” key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the “Drivers” tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/DJ2600_Full_WebPack_43.3.2479.exe and follow the onscreen instructions

Thank you

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