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HP Recommended
Microsoft Windows 11

I have HP color LaserJet Managed Flow MFP E77830, and on my first time to try printing on heat transfer paper it keeps jamming by the paper being melt on the fuser roller.

I  choose different types of paper type to print but it keeps melting the paper.

I replaced the fuser and still the problem is still there.

The fuser temperature is high and it's melting the heat transfer paper.

What should I do.

3 REPLIES 3
HP Recommended

Are you absolutely sure that the paper you are using is designed for Laserjet printers and not inkjet printers. The heat difference between high and standard heat will typically not be enough to cause this issue unless the media is not compatible.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Am using the forever classic+universal heat transfer paper.

Please do you know any other recommended heat transfer paper I can use?

HP Recommended

Your best bet is to inquire with the manufacturer to see if your printer is on their compatibility list: https://www.forever-ots.com/contact/printer-compatibility-request/

 

If it is, ask them how to resolve the issue, if it is not on the list, you are likely out of luck. Cannot recommend any other brankd as I do not make T-shirts. Perhaps another user will see this and be able to provide a referral.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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