• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Locked

‎11-06-2021 03:22 PM

HP Recommended
Product: HP LaserJet P1102w
Operating System: Microsoft Windows 10 (64-bit)

Lately, every time I tried to print any material, the printer tries twice before feeding a single sheet of paper. Once it loads the paper to be printed, things work normally. The problem always arises just before the printer receives the command to begin printing.

Category:
1 REPLY 1

‎11-07-2021 04:49 PM

HP Recommended

Examine the condition of the pickup roller. Your description is consistent with a worn pickup roller. The roller itself should have small fingerprint like ridges on it. If it is dirty, clean it. If it is smooth (bald) you will need to replace to restore proper operation.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.