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11-06-2021 03:22 PM
Lately, every time I tried to print any material, the printer tries twice before feeding a single sheet of paper. Once it loads the paper to be printed, things work normally. The problem always arises just before the printer receives the command to begin printing.
11-07-2021 04:49 PM
Examine the condition of the pickup roller. Your description is consistent with a worn pickup roller. The roller itself should have small fingerprint like ridges on it. If it is dirty, clean it. If it is smooth (bald) you will need to replace to restore proper operation.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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