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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Describe the jam, is the paper crinkled or bent up or does the printer just stop? If it just stops, make sure that the paper size settings for the tray you are using match what the job settings. Also make sure that all the guides in the tray are set properly.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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