My printer keeps giving getting paper jammed

[Yuli0302]

My printer keeps jamming the papers no matter what I try I really need help getting it back to work!

[zoey7886]

@Yuli0302, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding paper jam issue!  
We're thrilled to have the opportunity to assist you and provide a solution. 

I can help you troubleshoot your HP DeskJet 2752 printer’s paper jam issue. 

Turn Off and Unplug the Printer

• Turn off your printer and unplug it from the power source.
• Wait for about a minute before proceeding.

Remove Any Jammed Paper

• Open the input tray and check for any stuck paper.
• Gently pull out the jammed paper with both hands to avoid tearing.
• Open the cartridge access door and check for any paper inside.
• If there's paper stuck in the output tray, carefully pull it out.

Check the Paper Path

• Ensure that there are no small torn pieces left inside.
• Use a flashlight to look inside and remove any debris.

Reload Paper Correctly

• Fan the stack of paper to avoid sheets sticking together.
• Load only 10-25 sheets at a time.
• Adjust the paper guides snugly against the stack.

Reset the Printer

• Plug the printer back in and turn it on.
• Try printing a test page to see if the issue is resolved.

 

[zoey7886]

Clean the Rollers

• Turn off the printer and unplug it.
• Open the back panel (if accessible) and gently clean the rollers with a lint-free cloth slightly dampened with distilled water.
• Allow it to dry before reassembling.

You can follow the troubleshooting steps above, and for more detailed instructions, please refer to this link:

🔗 HP Paper Jam Troubleshooting

We hope our assistance has been helpful! 

Take care, and have an amazing day! 
 

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Regards,