• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
We have new content about offline printers, Click here to check it out!
Locked

‎11-03-2022 08:56 AM

HP Recommended
Operating System: Microsoft Windows 11

I ordered inkjet photo paper glossy, 56lb for my hp officejet 5248 printer, it has trouble feeding the paper and when it does it won't print anything the paper comes out blank.  It prints fine on other photo paper.

Category:
1 REPLY 1

‎11-10-2022 12:02 PM

HP Recommended

Hi @lakebit,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP OfficeJet 5238 All-in-One Printer.

 

You may need to select the paper type as HP photo paper.

 

Please check the paper type settings from this document.

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.