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- Printer Paper Jams & Feed Issues
- My printer states "out of paper" and its not. ALso solid am...

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03-02-2023
01:44 PM
- last edited on
03-08-2023
04:29 AM
by
JessikaV
Product: HP ENVY 6055 All-In-One Printer
All of the sudden my printer is reporting "out of paper" when the print job is sent from my phone. There is a solid AMBER light on the print drawer and the red X is illuminated. In Settings/printers scanners on my MAC it states the printer is idle with a green light. I have tried all of the cleaning and resets suggested on the HP site. Anyone with any suggestions on how to fix it? Of course, it's out of warranty and assuming a repair will be expensive.
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