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‎02-19-2025 07:07 AM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer

When changing th toner in this printer a part fell out. It appears a small pin broke off so this part will not stay in. What is this par called, what is the part # and where can I get a replacement? I am including a picture of the part. HP Part.jpg

Thank you.

 

Robert

Category:
1 person had the same question
3 REPLIES 3

‎02-22-2025 10:48 AM

HP Recommended

Hi @yankeebob1954,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a frustrating issue. If the paper roller is damaged or broken, it can feel like a small piece is causing a big problem. Unfortunately, printers are often designed in a way that individual internal parts, like the roller, aren't easily replaceable—meaning a full replacement might be necessary.

If you can share the serial number of your printer, I can check its warranty status and explore possible solutions for you. Hopefully, there's still an option to get it fixed or replaced without too much hassle. Let me know how you'd like to proceed!

 

Keep me posted

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

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‎02-26-2025 06:51 AM

HP Recommended

Hi @yankeebob1954,

I hope this message finds you well. please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.

 

I will be archiving this case for now however, you can respond to the same thread to continue the conversation.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

Was this reply helpful? Yes No

‎02-28-2025 09:46 AM

HP Recommended

Hi @yankeebob1954,

We hope you’re doing great. We just want to send a follow-up message to check how things are, and whether you still need our help. If you still do, we’re just a DM away.

 

Take care and have a good day.

 

VikramTheGreat

HP Support

Was this reply helpful? Yes No
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