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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Noise when printing: from rollers?

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12-30-2020 05:03 AM
My LaserJet Pro M254DW has developed an annoying low pitched squeaking sound prior to and after printing. Is this a known issue? Will it get worse? And can it be resolved?
Doesn't appear to be have impact on printing speed or quality.
Many thanks,
Nick
12-30-2020 07:54 AM
Hello @npearson ,
Welcome to the HP Support Community!
@npearson wrote:... Is this a known issue?
These noises come from defective toner cartridges!
Print a supplies status page, scan the page at 200dpi and upload the file here.
Hope this helps! Keep me posted.
Andreas
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12-30-2020 11:01 AM
The supplies looks good.
But, I recognize 3 toners (Not from HP).
I suspect that one / all 3 toners are causing this noise.
Remove these 3 toners and print one page, black only (no color).
Are the noises still present?
Regards
Andreas
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01-01-2021 04:43 PM
The printer won't print with any of the cartridges removed. Oddly when I replaced the cartridges the noise has gone. If it comes back I will try swapping out cartridges with genuine HP ones.
Thank you for your suggestion.
01-02-2021 06:47 AM
@npearson wrote:... If it comes back I will try swapping out cartridges with genuine HP ones.
Do not wait too long, these cartridges can destroy the DC motor.
Regards
Andreas
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German community:
created 11,631 posts + generated 1,114 solutions + received 1,654 kudos
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.