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‎02-02-2023 02:26 PM

HP Recommended
Operating System: Microsoft Windows 11

Really getting frustrated with this thing. Most of the time when I turn it on to use it, it tells me there is a paper jam and it won’t do anything. There is NO PAPER JAM. 

We’ve tried unplugging the power cord from the printer, then unplugging the cord from the wall, resetting the printer, reinstalling drivers. Nothing works. It still happens every time. We’ve only had this thing one month and I’m about to send it back. I don’t have time to mess with it constantly.

 

Please lmk if there’s anything else we can do to troubleshoot. I’m at the end of my rope with it.

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