P1102W 3x5 cards skewed

tfewald · ‎04-19-2021

I used to print 3x5 cards easily on my P1102W, but recently when I have tried it prints on an angle, apparently feeding incorrectly. Any suggestions? Thanks in advance.

Repairatrooper · ‎04-19-2021

3 x 5 is the minimum supported size. The challenge with media that is on the border of supported sizes is that as the rollers in the printer wear, they can have issues feeding marginal media properly. The pickup and feed rollers wear over time and can slip, they also can get slippery from paper dust and other debris. Check the rollers, clean with a damp lint free cloth and see if that improves. If it is better but still not perfect you may need to replace any rollers that are replaceable.

Bits of paper or debris caught in the paper path can also cause skewing, or adhesive from labels on the of the paper path.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Create an account on the HP Community to personalize your profile and ask a question