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‎06-29-2020 12:08 PM

HP Recommended
Product: M281fdw

I cannot get rid of the paper jam message. I tried the previous solution, but it did not work.

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1 REPLY 1

‎07-03-2020 12:25 PM

HP Recommended

@john83927

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-color-laserjet-pro-m280-m281-multifunction-printer-series/14...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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