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‎07-19-2024 10:43 AM

HP Recommended

I have an HP LaserJet M527 and it keeps popping up with either Jam in Other or Jam in tray 2.

I have pulled the paper, pulled the cartridge, and replaced the fuser and the rollers, but cannot get the jam error to clear.

As I was pulling and replacing things, I found no paper anywhere in the machine that would cause the jam.

Any suggestions?

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1 REPLY 1

‎07-20-2024 12:32 PM

HP Recommended

What is the exact message you get on the printer screen?




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