-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
08-07-2021 09:14 AM
How can i clear document feeder jam display ? (no document in the feeder, tried everything but still showing "Document Feeder Jam") HP Officejet Pro 9010 series All-in One
08-10-2021 10:13 AM
Hi @TeeKay63,
If you have already performed the steps from the document Paper Jam Error and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your printer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps!
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-11-2021 07:18 AM
I contacted HP tech, they sending me new ink cartridge's and print head, according to HP its happening because of cartridge's , so advice me to change cartridge's. , i will post here the result after changing the cartridge's.