• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎10-19-2021 10:09 AM

HP Recommended
Product: Office Jet 3830 printer
Operating System: Microsoft Windows 10 (64-bit)

My Office Jet 3830 printer is missing its paper width guide.  I cannot find anywhere to buy a replacement or even find a part number listed anywhere to google it.  Does anyone know the part number or have any suggestions on how to jerryrig my own paper guide?  My paper is feeding through skewed without it.

Category:
1 REPLY 1

‎10-20-2021 08:28 AM

HP Recommended

Small printers like this have no available parts beyond sometimes paper trays and power supplies. Your best bet is to check Ebay. I do not know what the guides look like so I cannot advise on any kind of jury-rig for it.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.