Paper gets stuck in printer, makes loud noise like propeller

[Sharon5890]

So the thing is my printer takes the paper in sideways and then gets stuck halfway in the job. After that it makes really loud noises like a propeller I checked the manuell and how to solve it but it’s still the same I don’t know if it’s better if I seen it back for a reclamation and request a new printer or ask them to repair it because I can’t find the cause.

[BeemerBiker]

I have had this happen.  One of the pinch rollers is not properly pulling the paper through.  For a two roller system, one roller is probably slipping and the other is pulling strongly.

You will have to open it up and examine the roller.  Look for sticky substance on a roller or foreign material around it.  A new printer should not wear out unless a spill or damage has happened.

There are replacement paper feeder kits or one can clean the rollers to make them like new.

You may need to clean the rollers

https://support.hp.com/us-en/document/c00994976



This video show a different OEM printer but is useful anyway

https://www.youtube.com/watch?v=eJBmi1_JXlQ



If your printer has had a lot of use possibly the rollers have hardened and you need a roller kit

https://www.google.com/search?q=hp+roller+kit

Let me know what you find out.