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‎05-21-2021 12:30 AM

HP Recommended
Product: HP LaserJet 1020 Plus
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone 

I am using hp LaserJet jet 1020 plus from last 2 years. it has a problem of paper input jam again and again i feed less paper then also . when i have to print 1 -2 papers it works fine but when i have to print 30 to  50 papers it has paper input jam every after five pages. please help me resolve this problem 

Category:
1 REPLY 1

‎05-21-2021 08:32 AM

HP Recommended

Look at the pickup feed roller. It should have fine fingerprint like ridges and be clean. If it is smooth it needs to be replaced, if dirty clean with a water dampened lint free cloth and then let dry before trying to print. If the pickup roller is making multiple rotations trying to feed a page then the pickup solenoid could be sticking, fixes for that are well documented. 

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