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dmbayer
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Message 1 of 2
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Paper is loaded in printer but will not feed

HP Recommended
HP Color LaserJet Pro MFP M177fw

T he paper is loaded in the tray but will not feed.  There is a loose black piece on the left side in the back area of the "feed area".  I am not sure if this is the problem.  Printer was given to  me.20210108_103510.jpg

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TEJ1602
HP Support Agent
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Message 2 of 2
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HP Recommended

@dmbayer, Welcome to HP Support Community!

 

If you have already performed the steps from the document An 'Out of Paper' error displays, the printer does not pick paper and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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