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‎05-03-2022 04:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello All,  my printer is an HP Deskjet 3050A J611 series [07A064].  The paper is not feeding through when I try to print.  Error message: “out of paper”, so I reload paper and press “ok” then it tries to print again.  Then I get Error message: “paper jam” but the paper doesn’t appear to be jammed. The top sheet of paper just goes at a slight angle but doesn’t seem to be taken up by the printer. I take the paper out, put it back and press “ok”, then printer carries on and prints without taking the paper through at all.  I’m not sure if there’s anything stuck inside the machine, I can’t see how to clear this.  The printer was working correctly until today.  How can I fix this problem?  Many thanks.

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