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‎02-22-2024 07:51 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Paper jam error, but no jam

Category:
1 REPLY 1

‎02-24-2024 12:03 PM

HP Recommended

Hi @ZinaGriff,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see you get a paper jam issue with the printer. Every printer has a different set of instructions for this error.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

I hope this helps.

 

Take care and have a good day.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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