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‎09-15-2022 08:29 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

I have a paper jam error coming up with no jam or any bits of paper. I have tried restarting, cleaning, and searching hours for bits of paper and nothing has resolved this issue. 

Category:
4 people had the same question
2 REPLIES 2

‎09-18-2022 10:08 AM

HP Recommended

Hi @MADISON41 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing paper jam-related issues with your printer. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/in-en/document/c02915719 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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‎10-07-2022 06:44 AM

HP Recommended

did you resolve it? I've done everything suggested and still saying paper jam 🙄

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