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09-18-2022 10:08 AM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing paper jam-related issues with your printer. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/in-en/document/c02915719
Hope this helps! Keep me posted.
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