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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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If you power off the printer and turn it on and immediately get the error then likely a flag in the paper path is jammed.
If the error shows up during the process of printing a job then likely a sensor has failed or a flag is broken and therefore the printer does not detect movement of paper through the machine.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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