Paper jam error

[MikeW54]

I have a HP laser jet pro 200 color M251nw. 
I keep getting the paper jam in output bin message. There is no jam. I have checked multiple times. Back door, paper tray & ink cartridges-I can’t clear the error code. 

[Nal_NR]

Hi @MikeW54,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with the paper jam

Clear jams in the paper input tray

•   caution: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty.
• When removing jammed paper, pull it straight out from the product. Pulling jammed paper out of the product at an angle can damage the product.

• note: Depending on where the jam is located, some of the following steps might not be necessary.

• Pull out the tray, and lift the jam access door above the tray.

Figure : Pull out the tray

1. 

• With both hands, grasp the paper, and carefully pull it free from the product.

Figure : Remove jammed paper

1. 

• Replace the tray.

Figure : Replace the tray

1. 

• Press the OK button to continue printing.

Click here for the remaining steps.

Hope this helps! Keep me posted for further assistance

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