Paper jam in Smart Tank 6000

[Dawg1978]

I have an HP smart tank 6000 with a paper jam.  Set up instructions did not provide directions on how to resolve a paper jam, virtual assistant couldn't find anything to help, and I couldn't find anything on HP's site, or the web.  I can see the edge of the paper from the back "door" of the printer.  Any help would be greatly appreci

[Rainbow23]

Hi @Dawg1978,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing paper jam issues with your HP Smart Tank 6000 printer.

Please follow the steps below to perform a reset on the unit:

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 60 seconds.
4. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
5. Reconnect the power cord to the rear of the printer.
6. Turn on the printer and try printing.

You may also refer to the steps in this document.

Let me know if this works and have a good day.

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