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‎08-11-2024 03:51 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 11

Paper jam error  says jam in back. Was printing a pdf from the computer, removed paper jam in back but still an error. Checked bottom tray and all other location for jams but there are none. Paper is correct and  aligned. Cleaning rollers.  Turned  off, remove cartridges  and disconnecting power to reset,  Any thoughts anyone?  No longer in warranty so that option is gone.

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