Paper jam message e4 on hp 6000

[Del51]

Hi how do I open my hp 6000 to fix paper jam?

[Dragon-Fur]

@Del51 

Welcome to the HP Community Forum.

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@Del51 wrote:

Hi how do I open my hp 6000 to fix paper jam?

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Solutions here

E4 (Paper jam) error

Note the requirement to unplug the printer when it is opened.

Step 2 > Section:  Clear jammed paper from the ink cartridge access area

Partial Excerpt

• Lift the ink cartridge access door until the lid locks into place.

• Wait until the carriage stops moving before you continue.

• With the printer turned on, disconnect the power cord.

  Warning:

  To avoid risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer.

• Move the carriage to the far left and far right, and then use both hands to remove any jammed paper or debris.

• Behind the ink cartridge access area, remove the paper path cover by pinching the tabs together and lifting it out of the printer.

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HP ENVY 6010e All-in-One Printer 

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