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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Paper jam message e4 on hp 6000

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10-08-2022 07:18 AM
Welcome to the HP Community Forum.
@Del51 wrote:Hi how do I open my hp 6000 to fix paper jam?
Solutions here
Note the requirement to unplug the printer when it is opened.
Step 2 > Section: Clear jammed paper from the ink cartridge access area
Partial Excerpt
- Lift the ink cartridge access door until the lid locks into place.
Wait until the carriage stops moving before you continue.
With the printer turned on, disconnect the power cord.
Warning:To avoid risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer.
Move the carriage to the far left and far right, and then use both hands to remove any jammed paper or debris.
Behind the ink cartridge access area, remove the paper path cover by pinching the tabs together and lifting it out of the printer.
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HP ENVY 6010e All-in-One Printer
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