• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP ENVY 6010 All-in-One Printer
Android 9.0 Pie

Hi how do I open my hp 6000 to fix paper jam?

1 REPLY 1
HP Recommended

@Del51 

 

Welcome to the HP Community Forum.

 


@Del51 wrote:

Hi how do I open my hp 6000 to fix paper jam?


 

Solutions here

E4 (Paper jam) error

 

Note the requirement to unplug the printer when it is opened.

 

Step 2 > Section:  Clear jammed paper from the ink cartridge access area

 

Partial Excerpt

 

  • Lift the ink cartridge access door until the lid locks into place.

 

  • Wait until the carriage stops moving before you continue.

  • With the printer turned on, disconnect the power cord.

    Warning:

    To avoid risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer.

  • Move the carriage to the far left and far right, and then use both hands to remove any jammed paper or debris.

  • Behind the ink cartridge access area, remove the paper path cover by pinching the tabs together and lifting it out of the printer.

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6010e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.