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HP Recommended
HP ENVY 6010 All-in-One Printer
Android 9.0 Pie

Hi how do I open my hp 6000 to fix paper jam?

1 REPLY 1
HP Recommended

@Del51 

 

Welcome to the HP Community Forum.

 


@Del51 wrote:

Hi how do I open my hp 6000 to fix paper jam?


 

Solutions here

E4 (Paper jam) error

 

Note the requirement to unplug the printer when it is opened.

 

Step 2 > Section:  Clear jammed paper from the ink cartridge access area

 

Partial Excerpt

 

  • Lift the ink cartridge access door until the lid locks into place.

 

  • Wait until the carriage stops moving before you continue.

  • With the printer turned on, disconnect the power cord.

    Warning:

    To avoid risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer.

  • Move the carriage to the far left and far right, and then use both hands to remove any jammed paper or debris.

  • Behind the ink cartridge access area, remove the paper path cover by pinching the tabs together and lifting it out of the printer.

 

 

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HP ENVY 6010e All-in-One Printer 

 

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