Create an account on the HP Community to personalize your profile and ask a question
02-21-2021 09:21 AM
In most cases this is caused by something blocking the paper path. Check closely for an left over paper jam remains on the side that does not feed in as far.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Didn't find what you were looking for? Ask the community