Paper tray 2 won't close on OfficeJet Pro 9025, NOT a paper jamb.

[UnclJac]

Paper tray 2 won't close.  Not a paper jamb.  Sounds and feels like part of the printer is locking out the tray

[Kumar0307]

@UnclJac, Welcome to the HP Support Community! I’m here to help.

I see that you are facing issues with tray 2. To know how to work with tray 2, refer to page 25 of the User Guide

If the issue persists, 

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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