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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended
Envy 6055

I cannot print anything, and when I do a diagnostic check it says the Print Queue is not fixed and I dont know what to do. any help would be absolutely amazing. Thank you.

9 REPLIES 9
HP Recommended

Nevermind its fixed thank you

HP Recommended

how did you fix the problem? seems as though many of us are having the same issue

HP Recommended

I am having the same problem. 

HP Recommended

I am as well

HP Recommended

@MakaylaBond19 

 

We are happy that you managed to solve the problem;)

 

If possible, describe the procedure performed. Thus, you will be helping other users who have the same
doubt.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

Yeah,

Thanks for sharing how you got it fixed!!

HP Recommended

I found the answer on Microsoft as this is an issue with the Windows Print Spool.

 

 

HP Recommended

I'm having this issue as well.  What did you do about the Microsoft Print Spool issue?

HP Recommended

Trying to set up my new Tango  and having problems.  Don't know why.  Re-seated the ink cartridges.  Links to troubleshooting on your Virtual Assistant page are not valid.  Frustrated.

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