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‎10-26-2020 05:57 PM

HP Recommended
Product: Envy 6055

I cannot print anything, and when I do a diagnostic check it says the Print Queue is not fixed and I dont know what to do. any help would be absolutely amazing. Thank you.

14 people had the same question
9 REPLIES 9

‎10-26-2020 06:17 PM

HP Recommended

Nevermind its fixed thank you

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‎11-17-2020 07:37 PM

HP Recommended

how did you fix the problem? seems as though many of us are having the same issue

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‎11-25-2020 04:47 PM

HP Recommended

I am having the same problem. 

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‎12-22-2020 06:55 PM

HP Recommended

I am as well

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‎12-23-2020 06:01 AM

HP Recommended

@MakaylaBond19 

 

We are happy that you managed to solve the problem;)

 

If possible, describe the procedure performed. Thus, you will be helping other users who have the same
doubt.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
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‎02-07-2021 02:51 PM

HP Recommended

Yeah,

Thanks for sharing how you got it fixed!!

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‎02-10-2021 01:57 PM - last edited on ‎02-10-2021 02:00 PM by

HP Recommended

I found the answer on Microsoft as this is an issue with the Windows Print Spool.

 

 

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‎02-14-2021 12:07 PM

HP Recommended

I'm having this issue as well.  What did you do about the Microsoft Print Spool issue?

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‎03-05-2021 02:21 PM

HP Recommended

Trying to set up my new Tango  and having problems.  Don't know why.  Re-seated the ink cartridges.  Links to troubleshooting on your Virtual Assistant page are not valid.  Frustrated.

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